Case Studies Design System Customer Journey Maps Before/After
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Service Connect Home Page

Created new user-friendly and easy to use information architecture and navigation model for the hundreds of home services offered by Home Depot and its subsidiaries.

Design Leader Information Architecture Stakeholder Interviews Business Application Web/Responsive Web Interactive Prototypes Usability Feedback Iterative Designs

Process

  • Understand Overall Business Processes
  • Stakeholder interviews
  • High Level Concepts / WIreframes
  • High Fidelity Mocks
  • Interactive Prototypes (HTML/CSS)
  • Usability Studies (Web + Mobile)
  • Design Updates
  • Implementation

High Fidelity Mocks

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Interactive Prototypes